E-Tech tracks Customers as they Continue to Migrate from NetSuite to Quickbooks

Brandon, MB – Leading file repair and conversion provider in Canada addresses the growing migration from NetSuite to Quickbooks among customers.
Since Netsuite’s inception, E-Tech has been closely watching the company’s history of losses and with the company’s recent posting of their 4th quarter loss of $32.4m for a yearly loss of 124.7 million on $206.2 million in revenue , the file repair and data conversion services provider has seen an increase in customers switching from NetSuite to Quickbooks.

As a system geared towards medium-sized businesses, NetSuite has faced several issues making it less capable than large enterprises when it comes to dealing with complex and time-consuming integration of multiple point products from one or more vendors. Not only that, but due to the high customer acquisition costs customers simply are not renewing their services and are opting to switch to a more responsive, adaptable and more affordable accounting software that is Quickbooks.

“The number of small business customers converting from NetSuite to Quickbooks is increasing rapidly,” explains John Rocha, who is the CIO of QuickbooksRepairPro.com. “With the cost of NetSuite subscriptions steadily rising, many are switching to Quickbooks simply because of the lower prices and adaptable features.”

Currently, NetSuite’s 10-user implementation costs $8,000–$15,000 per year while Quickbooks 5-user license is prices at only $39.95 a month. Netsuite is highly dependent on the revenues outside the US, with 26% of its revenue being generated outside the US in 2013. However, since the NSA spying scandal became a global headline and talking point, foreign customers are increasingly concerned about entrusting a third-party vendor in the US to manage and store their data–leaving many to second guess operations and confidentiality.

Rocha adds, “Netsuite doesn’t seem to be doing well when it comes to handling small business customers, and they’re feeling abandoned.”

With a solid track record of success and a commitment to delivering superior customer service, Quickbooks is becoming the premiere full-service accounting system for both small and big businesses alike. E-Tech is continuing to see a steady number of migrations from NetSuite to Quickbooks in 2016.

About E-Tech:

Founded in 2001, E-Tech is the leading file repair, data recovery, and data conversion services provider in the United States and Canada. The company works to stay up to date on the latest technology news, reviews, and more for their customers.

What Investors Should Know About Property Management Reports

Each month your property manager will send you a monthly report. Each company has its own format, using different property management software and internal processes. However, you should receive the following:
A one-page summary that highlights key issues about the property, e.g., one tenant is 30 days behind on the rent.
Income & expense statement. This should be a short statement showing the base rent, Common Area Maintenance (CAM) charges for each tenant, rent and CAM payments received from each tenant. It also shows maintenance expenses and management fee; so you may quickly determine if each tenant has paid rent or not. This statement itemizes all of the income and expenses which may include:

Late fee: when the tenant pays late, he has to pay the rent plus the late fee. The late fee amount is normally stated in the lease. Normally, when the tenant pays late, the property manager has to do extra work to collect it. The amount of work depends on whether the tenant is too busy to mail the rent check, does not have the money or simply does not want to pay. The property manager will try to convince you that he is entitled to the late fees as an incentive to collect the rent. However, one can debate that it is a reward to the property for a lousy job. You as the investor suffer the damage when the tenant does not pay you on time so you should receive it.

Management fee: this fee is usually a percentage of the monthly income from the property that both you and the property manager agreed in the management contract. If you have a very stable property with the same income every month, then the management fee is the same. Otherwise, it varies from month to month.

Leasing fee: you typically see this when there is a new tenant or a renewed lease. This fee is normally around 6% of the base rent for the life of the lease. However, when the property manager is also the leasing agent you should ask for 4% fee.

Security/Fire Protection: your property may have fire & security monitoring services.

Electricity: this is most likely for parking or common area lighting as each unit normally has its own meter.

Water: this is for both drinking and irrigation.

Disposal: this is for garbage collection paid to the city.

HVAC repairs & maintenance: this is the maintenance costs for Heating, Ventilation and Air Conditioning. Usually, there is a service contract for HVAC whereby the maintenance company will inspect the HVAC twice a year: once before the winter and once before the summer. So, you may receive the service bills only twice a year.

Garbage dumping: sometimes people dispose their unused furniture, mattress on the property because there is no one around at night. The maintenance crew may have to clean up these things. Normally, you or the property manager will want a picture of the dumping to make sure that it is a legitimate bill.

Landscaping: this is often the biggest expense item. Typically, the landscaper signs a one year contract to maintain the landscaping on the property, such as mowing the lawn, trimming the trees/shrubs, and planting flowers. Thus, the monthly payment should be the same for the whole year.

Sweeping: the parking lot is usually swept daily, either late in the evening or before the tenants open for business. In the winter, there may be an expense for snow removal.

Steam cleaning: the concrete sidewalk is normally steam cleaned once a month. This is done by the same company that handles the sweeping and landscaping.

Roof maintenance: the roof of a commercial building is often flat and requires regular maintenance especially during the rainy season. The roofer may charge each time he is called to fix a roof leak. So, this is not something you see on the statement on a regular basis.

Supplies: there are various things on the property that have to be replaced periodically: light bulbs, trash bins, sprinklers, etc.

Bank charges: sometimes the tenants pay by check with non-sufficient funds. The bank will charge a fee each time the check is bounced.

Legal fees: you may see this if the property manager has to evict a tenant.
As a rule of thumb, you should not spend more than 30 minutes to review the management report of a retail property with 10 tenants. If you have to spend much more than that, then your property manager has sent you too much information or not organized the report properly.The property management company often proposes an annual maintenance budget for the property based on the prior year’s maintenance expenses. Each tenant is then billed a fixed monthly amount, proportional to the size of his unit. Thus, the base rent and CAM charges are the same each month; so, the tenants may expect to pay a consistent amount each month. Annually, between January and March, the property manager reconciles the accounting for the prior year. If the actual expenses exceeded the budget, the tenant will have to pay his share of the difference. In the event, the actual expenses were less than the budget; the tenant will be refunded or credited back the difference.Do’s and Don’ts
Use email for most of your correspondence. This will allow you to have records (date, time) of all issues sent and received between you and the property manager. You may want to set up the mail option such that it automatically will save all out-going mail. In addition, you may want to create an email folder for each property and keep all email messages related to that property in that folder. This allows you to find information quickly.
Ask the property manager to email to you the monthly reports. You should save all of the reports on your computer. Time and time again, you will need to look at a report from a previous month. The easier and faster you can access them, the more likely you will do it. Paper reports are much more time consuming to retrieve.
Have a copy of the rent roll handy with rent rate, lease start date, lease expiration, and CAM share portion. When you are asked to approve a new lease, check to make sure it does not expire on a year when you have several other leases expiring. This minimizes the risk of high vacancies on your property.

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